Gothenburg – Are you ready to take the lead in shaping transformative solutions for world-renowned customers from the Nordics region? At Planon, we’re looking for a proactive and communicative Lead Consultant to guide our clients in optimizing their processes while driving innovation and quality through our cutting-edge software solutions.
As a vital part of the Nordics team, you’ll deliver impactful results, mentor consultants, influence strategic decisions, and bridge the gap between technical expertise and business needs. Reporting to the Manager Services, you’ll collaborate within a small, dynamic local team of project managers, (Lead) consultants, and sales colleagues.
You’ll join a hybrid working environment, with regular team meetings at our Gothenburg office to foster connection, learning, and teamwork.
You will successfully fulfil your role by:
- Mastering the capabilities of the broad Planon software portfolio and translating innovative ideas into tailored solutions.
- Leading the implementation process with a proactive, entrepreneurial mindset and acting as a trusted advisor to clients, also ensuring alignment with client requirements and SLAs
- Identifying opportunities for improvement for both customers and Planon, ensuring value-driven outcomes.
- Delivering software solutions through close collaboration with account managers, project managers, and consultants.
- Facilitating workshops, conducting customer training, and designing solutions that meet client needs and exceed expectations.
- Supporting and mentoring team members to drive their growth and enhance overall team performance.
Our mission is to deliver in-house software solutions that empower clients to solve challenges effectively, enhance efficiency, and drive sustainability, supporting them every step of the way on their journey.
To support our mission, we’re seeking someone with strong consulting skills and the ability to build lasting client relationships by understanding their decision-making processes. With your ability to align differing visions, you can navigate complex interests. You thrive in a collaborative environment, are eager to learn, and share knowledge, with a proactive, 'can-do' attitude. Strong communication and commercial acumen help you advise customers effectively.
Our ideal candidate has the following qualifications:
- Strong technical knowledge with a background as e.g. implementation consultant, understanding software flow and its implications.
- Proven experience in leading teams and writing specifications, with a willingness to learn and develop in this area.
- Ability to conduct workshops and explain how customer processes align with the system.
- Strong decision-making skills and the ability to support consultants in selecting the best solutions.
- Experience in engaging with clients' IT departments and understanding the importance of technical expertise.
- Fluent in English and Swedish, any additional Nordic language is a plus.
A healthy work-life balance and the possibility of working hybrid. We encourage a collaborative and learning work environment, which is why we offer constant learning and meaningful training opportunities. In addition, we offer challenging projects with world-leading clients and extraordinary experiences.
For this role, we offer a competitive salary along with comprehensive benefits including 30 days of annual leave plus bank holidays, a Pension Scheme, and more. You can find an overview of all our benefits here.
Join us on our journey to become the recognized world leader in Smart Sustainable Building Management software solutions. How do we do this? By putting our people at the heart of our company and creating an inspiring and safe environment that allows all of us to work, learn, live, and play.
Planon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law.
Do you love building connections? So do we!
Apply now.