RSS-Feeds der Stellenangebote - Only featured vacancies : Nein / We Offer : Sales & Marketing - Sales-->Bid Manager, Sales & Marketing - Sales-->Customer Success Manager, Sales & Marketing - Sales-->Key Account Manager, Customer Services - Management-->Manager Services, Shared Services - General-->Office Manager, Sales & Marketing - Sales-->Presales Consultant, Sales & Marketing - Sales-->RevOps Specialist, Sales & Marketing - Partnering-->Senior Partner Manager, Customer Services - Services-->Senior Project Manager

2026-1851 - Office Manager - DACH-Region (m/w/d)

Wed, 14 Oct 2026 13:24:25 Z

Berufsprofil : Shared Services - General/Office Manager
Vertragsart : Vollzeit
Beschreibung der Stelle :
Dies ist eine Teilzeitstelle mit 28 Stunden pro Woche. Ihr primärer Arbeitsort ist Frankfurt. Da sich unsere drei Standorte in der DACH-Region in Deutschland, Österreich und der Schweiz befinden, gehört Reisetätigkeit zu dieser Position. Wir bieten Flexibilität und hybrides Arbeiten. Gleichzeitig erfordert die Position eine regelmäßige Präsenz im Frankfurter Büro, durchschnittlich an mindestens drei Tagen pro Woche. Als Office Manager erhalten und stärken Sie ein angenehmes, professionelles Arbeitsumfeld und tragen zur Verbesserung praktischer Büroprozesse in der Region bei. Position Als Office Manager sorgen Sie dafür, dass der tägliche Bürobetrieb reibungslos und effizient verläuft. Sie arbeiten eng mit dem lokalen Management, dem HR Business Partner, Finance und Accounting sowie IT zusammen. Sie berichten an den Global Facilities Director an unserem Hauptsitz in Nijmegen, Niederlande. So managen Sie unsere Büros erfolgreich: Koordination des täglichen Betriebs sowie von Facility- und Workplace-Themen in Deutschland, Österreich und der Schweiz Organisation lokaler Geschäfts- und Mitarbeitendenveranstaltungen sowie Empfang von Besuchern, Kunden und weiteren externen Ansprechpartnern Unterstützung von Compliance-Aktivitäten im Büro, einschließlich Arbeits- und Gesundheitsschutz sowie Zertifizierungsaudits Koordination von Büromaterial, eingehender Post, lokaler Verwaltung von Arbeitsmitteln und Telefonmanagement mit der IT Administrative Unterstützung des General Managers, einschließlich Kalenderpflege, Reiseplanung, Meetings, Protokollen und Präsentationen Frühzeitiges Erkennen von Meetings, Informationsbedarfen und Fristen sowie Koordination der Beiträge relevanter Stakeholder Unterstützung von HR, Finance und lokalen Teams bei Datenpflege, Rechnungsbearbeitung und routinemäßigem Reporting

Sie arbeiten organisiert, proaktiv und serviceorientiert. Sie kommunizieren klar mit unterschiedlichen Stakeholdern, übernehmen Verantwortung für operative Aufgaben und gehen diskret mit vertraulichen Informationen um. Das bringen Sie mit: Mindestens drei Jahre relevante Berufserfahrung im Office Management, in der Arbeitsplatzkoordination oder in einer vergleichbaren administrativen Position Ausgeprägte Organisations- und Zeitmanagementfähigkeiten sowie die Fähigkeit, mehrere Prioritäten zu koordinieren Gute professionelle Deutsch- und Englischkenntnisse in Wort und Schrift Fähigkeit, mit vertraulichen und sensiblen Informationen diskret umzugehen Bereitschaft, regelmäßig im Frankfurter Büro zu arbeiten und bei Bedarf zu anderen DACH-Standorten zu reisen Eine kaufmännische oder berufliche Ausbildung im Office Management, in der Betriebswirtschaft oder in einem verwandten Bereich ist von Vorteil Erfahrung mit Microsoft 365 sowie mit administrativer Unterstützung in den Bereichen Facilities, HR, Finance oder Audit ist von Vorteil

2026-1850 - Partner Sales Manager France

Mon, 19 Oct 2026 22:17:07 Z

Berufsprofil : Sales & Marketing - Partnering/Senior Partner Manager
Vertragsart : Vollzeit
Beschreibung der Stelle :
Build Planon’s partner business in France and turn it into a strong source of new revenue. Our partner ecosystem in France is still at an early stage, giving you the opportunity to build it almost from the ground up. You will identify and develop the right partners, create a partner-led pipeline and ultimately drive new customer wins through the channel. France will be your primary market, with additional responsibility for partner sales activities in Spain and Portugal. This is not a traditional partner management role. We are looking for a self-starter who combines partner development with a strong sales mindset and knows how to turn partnerships into measurable commercial results. What will you do? Build and execute Planon’s partner sales strategy for France, identifying and prioritising the partners with the greatest commercial potential. Recruit and develop resellers and implementation partners, building strong commercial relationships and getting them invested in Planon. Create joint business plans with clear target markets, activities, pipeline objectives and revenue goals. Drive partner-led sales from opportunity identification and qualification through to winning new customers. Own partner pipeline and forecasting, challenging partners on activity, progression and commercial results. Support partner-led growth in Spain and Portugal and collaborate with Planon’s sales, pre-sales and delivery teams.

5+ years of sales experience, with strong experience in partner/channel sales and building commercial relationships through partners. A track record of generating new business and revenue through indirect sales channels, not just managing or enabling existing partners. Experience building or developing a partner ecosystem; enterprise SaaS/software experience is strongly preferred. Understanding of complex, value-based enterprise sales and what partners need to successfully sell these types of solutions. A highly independent, proactive and entrepreneurial approach: you can research the market, set priorities and build something that does not yet exist. Fluent French and English; Spanish is a strong advantage.

2026-1849 - Customer Success Manager France

Tue, 20 Oct 2026 22:14:25 Z

Berufsprofil : Sales & Marketing - Sales/Customer Success Manager
Vertragsart : Vollzeit
Beschreibung der Stelle :
As our new Customer Success Manager, you’ll take ownership of the success and long-term development of some of our most strategic customers in France. This is not a traditional customer support role. You’ll work closely with a focused portfolio of complex customers, developing a deep understanding of their organisation, strategic priorities and use of Planon. From there, you’ll help them get more value from their solutions, increase adoption and build a long-term roadmap for further development. You’ll operate as a trusted advisor, engaging with stakeholders across different levels of the customer organisation. Internally, you’ll work closely with Account Management, Services, Support, Product and other teams to bring the right expertise around the customer. Growth is an important part of the role. You’ll identify where Planon can create additional value and work with the Account Manager to turn these opportunities into commercial conversations. The Account Manager remains responsible for pricing, proposals and commercial negotiations. You will: Build long-term relationships with strategic customers, from operational stakeholders through to senior decision-makers Develop a deep understanding of each customer’s business, real estate and facility management environment, objectives and use of Planon Create and drive long-term customer success plans focused on adoption, value realisation, retention and future growth Proactively identify risks, challenges and opportunities, coordinating the right Planon teams to move customers forward Identify opportunities to expand the value customers receive from Planon and partner with Account Management to develop these commercially Act as the voice of the customer internally and connect customer needs with Services, Support, Product and R&D

We’re looking for an experienced customer-facing professional who can operate with credibility in complex enterprise environments. You don’t necessarily need to come from a Customer Success position. Relevant experience could also come from consulting, services or account management. What matters is that you understand complex software environments, can engage senior stakeholders and have enough industry knowledge to challenge and advise customers rather than simply manage the relationship. This reflects the alignment that industry and product/domain knowledge are critical, and that relevant internal Services experience could also translate well into the role. What you bring: 5+ years of relevant experience in Customer Success, Services, Consulting, Account Management or a comparable customer-facing role Strong knowledge of real estate and/or facility management and the business challenges customers face in this domain Experience working with complex enterprise software solutions and an understanding of software implementation and adoption Proven ability to build trusted relationships with multiple stakeholders, including senior decision-makers A strategic and commercially aware mindset, with the ability to recognise customer risks as well as opportunities for further growth A proactive, self-starting approach and the ability to coordinate effectively across different internal teams Excellent command of both French and English language

2026-1848 - Key Account Manager DACH M/F/D

Mon, 19 Oct 2026 22:17:07 Z

Berufsprofil : Sales & Marketing - Sales/Key Account Manager
Vertragsart : Vollzeit
Beschreibung der Stelle :
Du möchtest langfristige Kundenbeziehungen gezielt weiterentwickeln und daraus nachhaltiges Wachstum schaffen? Als Key Account Manager übernimmst du die Verantwortung für ein ausgewähltes Portfolio von rund 10 bis 15 strategisch wichtigen Bestandskunden. Dein Ziel ist es, unsere Position bei diesen Kunden auszubauen, neue Geschäftspotenziale zu erkennen und Account-Strategien zu entwickeln, die langfristigen Mehrwert schaffen. Dabei arbeitest du mit komplexen Unternehmensstrukturen und Ansprechpartnern auf Entscheider-Ebene. Dein Schwerpunkt liegt auf Deutschland, gelegentliche Kundentermine in Österreich und der Schweiz gehören ebenfalls dazu. Die Rolle ist stark kundenorientiert und mit regelmäßiger Reisetätigkeit verbunden, in der Regel zwei bis drei Tage pro Woche. Gleichzeitig bieten wir dir viel Flexibilität bei der Arbeit im Homeoffice und im Büro. Was dich bei uns erwartet Du übernimmst die Verantwortung für ein ausgewähltes Portfolio strategischer Großkunden, baust langfristige Kundenbeziehungen auf und entwickelst Account-Pläne für nachhaltiges Wachstum und wiederkehrende Umsätze. Du erkennst Upselling-, Cross-Selling- und weitere Wachstumspotenziale und steuerst diese Opportunities vom ersten Ansatz bis zum Abschluss, einschließlich Pipeline und Forecast. Du bist strategischer und kommerzieller Ansprechpartner für Entscheider auf Kundenseite, verstehst ihre geschäftlichen Anforderungen und übersetzt diese in passende Planon-Lösungen und überzeugende Mehrwerte. Gemeinsam mit internen Teams und Partnern stellst du den langfristigen Kundenerfolg sicher, erkennst mögliche Risiken frühzeitig und entwickelst die Kundenbeziehung proaktiv weiter. Du hältst Kunden- und Opportunity-Daten in Salesforce aktuell und bist regelmäßig bei unseren Kunden vor Ort, hauptsächlich in Deutschland und bei Bedarf auch in Österreich und der Schweiz.

Du übernimmst gerne kommerzielle Verantwortung und weißt, wie man sich sicher in komplexen Kundenorganisationen bewegt. Du baust nachhaltige Beziehungen auf, verstehst die Herausforderungen deiner Kunden und kannst daraus konkrete Geschäftspotenziale entwickeln. Das bringst du mit Mindestens 5 Jahre Erfahrung im Enterprise-Software-Vertrieb oder im strategischen Account Management sowie nachweisliche Vertriebserfahrung mit IWMS und/oder komplexen ERP- oder SaaS-Lösungen. Nachweisbare Erfolge in der Weiterentwicklung bestehender Großkunden, beispielsweise durch Upselling, Cross-Selling, Renewals oder die Einführung weiterer Lösungen. Erfahrung in der Entwicklung strategischer Account-Pläne und im Aufbau von Beziehungen zu Entscheidern in komplexen Unternehmensstrukturen. Sehr gute Deutsch- und Englischkenntnisse sowie ein ausgeprägtes kommerzielles Verantwortungsbewusstsein und Erfahrung im Pipeline- und Forecast-Management. Bereitschaft zu regelmäßigen Kundenbesuchen, vor allem innerhalb Deutschlands und bei Bedarf auch in Österreich und der Schweiz. Wünschenswert: Erfahrung mit CAFM- oder Facility-Management-Software bzw. Lösungen relevanter Wettbewerber und/oder praktische Erfahrung mit KI-Tools, um Vertriebsprozesse effizienter zu gestalten.

2026-1847 - Customer Success Manager UK

Tue, 20 Oct 2026 11:17:22 Z

Berufsprofil : Sales & Marketing - Sales/Customer Success Manager
Vertragsart : Vollzeit
Beschreibung der Stelle :
As our new Customer Success Manager, you’ll take ownership of the success and long-term development of some of our most strategic customers in the UK. This is not a traditional customer support role. You’ll work closely with a focused portfolio of complex customers, developing a deep understanding of their organisation, strategic priorities and use of Planon. From there, you’ll help them get more value from their solutions, increase adoption and build a long-term roadmap for further development. You’ll operate as a trusted advisor, engaging with stakeholders across different levels of the customer organisation. Internally, you’ll work closely with Account Management, Services, Support, Product and other teams to bring the right expertise around the customer. Growth is an important part of the role. You’ll identify where Planon can create additional value and work with the Account Manager to turn these opportunities into commercial conversations. The Account Manager remains responsible for pricing, proposals and commercial negotiations. You will: Build long-term relationships with strategic customers, from operational stakeholders through to senior decision-makers Develop a deep understanding of each customer’s business, real estate and facility management environment, objectives and use of Planon Create and drive long-term customer success plans focused on adoption, value realisation, retention and future growth Proactively identify risks, challenges and opportunities, coordinating the right Planon teams to move customers forward Identify opportunities to expand the value customers receive from Planon and partner with Account Management to develop these commercially Act as the voice of the customer internally and connect customer needs with Services, Support, Product and R&D

We’re looking for an experienced customer-facing professional who can operate with credibility in complex enterprise environments. You don’t necessarily need to come from a Customer Success position. Relevant experience could also come from consulting, services or account management. What matters is that you understand complex software environments, can engage senior stakeholders and have enough industry knowledge to challenge and advise customers rather than simply manage the relationship. This reflects the alignment that industry and product/domain knowledge are critical, and that relevant internal Services experience could also translate well into the role. What you bring: 5+ years of relevant experience in Customer Success, Services, Consulting, Account Management or a comparable customer-facing role Strong knowledge of real estate and/or facility management and the business challenges customers face in this domain Experience working with complex enterprise software solutions and an understanding of software implementation and adoption Proven ability to build trusted relationships with multiple stakeholders, including senior decision-makers A strategic and commercially aware mindset, with the ability to recognise customer risks as well as opportunities for further growth The confidence and subject-matter credibility to act as a trusted advisor to customers A proactive, self-starting approach and the ability to coordinate effectively across different internal teams You are eligible for, or able to obtain, UK Security Clearance.

2026-1841 - Manager Services (M/F/D) - Central Europe CE (Hybrid)

Sun, 18 Oct 2026 22:13:16 Z

Berufsprofil : Customer Services - Management/Manager Services
Vertragsart : Employee
Beschreibung der Stelle :
Global mindset. Local delivery. Entrepreneurial drive. Our services organization works as one global team. As Manager Services Germany, you connect our German Services team to that global organization. You make sure customers in CE get excellent local delivery, backed by the full knowledge, standards and capacity of our international Services network. You will work closely with your fellow Managers Services in other countries, the Services Delivery Director and the global PMO. Together you will shape how we deliver, share best practices and grow the business. You combine people leadership, operational excellence and commercial ownership, and you run your team like an entrepreneur. You see opportunities beyond borders and help your team do the same. What we can challenge you with Connect CE to Global Services. Align CE with global standards, tools and practices. Ensure it contributes to and benefits from the global network, partnering with the global PMO to optimize resourcing. Collaborate as one global leadership team. Partner with regional Services Managers on knowledge sharing, capability building and joint initiatives, making cross-border collaboration the norm. Own local delivery excellence. Lead CE Services team and ensure implementations and life-cycle services meet contracts, SLAs, scope and budget. Think and act like an entrepreneur. Own Global Services revenue, profitability and billability. Guide PMO planning with insight into team skills and availability, build a broadly deployable team, and drive growth through offers, positioning, upselling and cross-selling. Grow broad, versatile professionals. Help consultants expand their skills across products, customers and countries so they can work locally and globally. Align recruitment, onboarding, performance and development with this goal. Drive the partner strategy in your region. Strengthen CE’s partner strategy with the Services Delivery Director and Global Partner Success Consultants, balancing own and partner delivery while maintaining quality standards. Be the steady hand in escalations. Serve as the first contact for customer steering groups and escalations, resolving issues constructively with local and global stakeholders. Drive change and continuous improvement. Challenge established practices, introduce innovation and help the team adopt new ways of working without compromising customer satisfaction or employee engagement. Shape the strategy. Help shape the Global Services Area plan with the Services Delivery Director and fellow Services Managers, bringing a CE perspective to global decisions.

This role is a great fit if you are a leader who builds bridges between local teams and a global organization, and who sees change as an opportunity. Must-haves A relevant university degree, or equivalent professional experience. At least five years of relevant work experience in software implementations, software consulting or facility management. Proven experience leading teams through change, ideally including a shift towards new ways of working or a more international orientation. Experience working in international, cross-border or matrix organizations. An entrepreneurial mindset: you spot opportunities, take ownership and act on them. Experience with sales, pre-sales and RFP support. Resilience under pressure and the ability to handle escalations and conflicting interests constructively. Fluent German and English, with confidence in an international environment. Good-to-haves Understanding of P&L, forecasting and service-delivery KPIs. Experience building or executing a partner strategy within a global framework. Experience introducing global standards or shared delivery models in a local team. Business development experience, including service offers, upselling or cross-selling.

2026-1785 - Senior Project Manager EMEA M/F/D

Mon, 19 Oct 2026 22:17:06 Z

Berufsprofil : Customer Services - Services/Senior Project Manager
Vertragsart : Vollzeit
Beschreibung der Stelle :
Planon baut seine internationale Delivery-Organisation weiter aus und übernimmt zunehmend größere und komplexere Enterprise-Implementierungen. Dafür suchen wir Senior Project Manager, die frühzeitig Strukturen schaffen, Stakeholder auf ein gemeinsames Ziel ausrichten und für eine planbare Umsetzung sorgen – auch in Projekten, in denen sich Umfang, Erwartungen und Vorgehensweise gerade in den frühen Phasen noch weiterentwickeln. In dieser Rolle übernimmst du die Verantwortung von der ersten Projektabgrenzung bis zum Go-live. Du gestaltest die Projektstruktur, definierst den Ansatz für die Umsetzung und stellst sicher, dass die Durchführung kontrolliert und zielgerichtet bleibt. Projekte starten typischerweise mit einem sich noch entwickelnden Umfang und benötigen zunächst eine klare Struktur und Abstimmung, bevor eine verlässlich planbare Umsetzung möglich ist. Dein Beitrag zeigt sich vor allem in Klarheit, Planbarkeit und deiner Fähigkeit, Probleme frühzeitig zu erkennen und zu verhindern, bevor sie eskalieren. Darüber hinaus leistest du einen wichtigen Beitrag zur Weiterentwicklung der Professionalität und Arbeitsweise innerhalb der PM-Organisation, während Planon seine internationale Präsenz im Enterprise-Bereich ausbaut. Dabei sorgst du für eine einheitliche Vorgehensweise bei der Strukturierung und Umsetzung komplexer Implementierungen. Deine Aufgaben Du leitest komplexe internationale SaaS-Implementierungsprojekte von der ersten Projektabgrenzung und Planung bis zum Go-live im gesamten EMEA-Raum. Gemeinsam mit Enterprise-Kunden definierst du den Umsetzungsansatz, die Projektsteuerung und die Implementierungsstruktur und überführst erste Erwartungen in einen realistischen und umsetzbaren Projektplan. Du schaffst aus unklaren Anforderungen einen klar definierten Projektumfang, abgestimmte Erwartungen der Stakeholder und strukturierte Umsetzungspläne, die sich auch in der Praxis bewähren. Du leitest interdisziplinäre Projektteams mit Consultants, Architekten, Offshore-Ressourcen und Partnern. Du steuerst die Zusammenarbeit mit Senior Stakeholdern und beugst Risiken und Eskalationen durch eine strukturierte Projektsteuerung und kontinuierliche Abstimmung proaktiv vor. Du bewahrst das standardisierte Produktmodell von Planon, indem du die Ziele des Kunden mit einem skalierbaren Implementierungsansatz in Einklang bringst und unnötige Anpassungen des Produkts begrenzt.

Wir suchen einen Senior Project Manager, der sich in komplexen Enterprise-Umgebungen wohlfühlt und anspruchsvolle Implementierungen mit Struktur, Klarheit und Kontrolle voranbringt. Du arbeitest dich schnell in neue Themenbereiche ein, kannst komplexe Sachverhalte strukturieren und entwickelst Projektpläne, die auch in der praktischen Umsetzung funktionieren. Mindestens 7 Jahre Berufserfahrung in komplexen Projektumgebungen, mit Schwerpunkt auf Enterprise-SaaS oder ERP. Nachweisliche Fähigkeit, sich schnell in neue Themenbereiche einzuarbeiten und komplexe Sachverhalte in strukturierte Umsetzungspläne zu überführen. Ausgeprägte Fähigkeiten in Projektsteuerung, Planung und im Umgang mit Senior Stakeholdern, einschließlich Erfahrung auf C-Level. Erfahrung in der Steuerung internationaler Projekte mit zahlreichen unterschiedlichen Stakeholdern. Eine PMI-Zertifizierung (oder eine gleichwertige Qualifikation) wird vorausgesetzt bzw. ist ausdrücklich erwünscht. Sehr gute Englisch- und Deutschkenntnisse. Kenntnisse in Niederländisch oder Französisch sind ein großer Vorteil.

2026-1786 - Senior Project Manager EMEA

Mon, 19 Oct 2026 22:17:06 Z

Berufsprofil : Customer Services - Services/Senior Project Manager
Vertragsart : Vollzeit
Beschreibung der Stelle :
Planon is scaling its international delivery organization and moving into larger, more complex enterprise implementations. This requires Senior Project Managers who can create structure early, align stakeholders, and ensure predictable delivery in environments where scope, expectations, and execution typically evolve during the early phases of a project. In this role, you take ownership from early scoping through to go-live. You shape how projects are set up, define the delivery approach, and ensure execution stays controlled and aligned. Projects typically start with evolving scope and require early structuring and alignment before delivery can begin in a predictable way. Your impact is measured in clarity, predictability, and the ability to prevent issues before they escalate. You also play a key role in strengthening delivery maturity across the PM organization as Planon grows its international enterprise footprint, bringing consistency in how complex implementations are structured and delivered. What you’ll be doing Lead complex international SaaS implementation projects from early scoping and planning through go-live across EMEA Define delivery approach, governance, and implementation structure together with enterprise customers, translating early expectations into a realistic and executable delivery plan Translate ambiguity into clear scope, aligned stakeholder expectations, and structured delivery plans that hold up in execution Lead multidisciplinary delivery teams including consultants, architects, offshore resources, and partners Manage senior stakeholders and proactively prevent risks and escalations through structured governance and continuous alignment Protect Planon’s standard product model by balancing customer ambition with a scalable implementation approach and limiting unnecessary customization

We are looking for a Senior Project Manager who thrives in complex enterprise environments and knows how to bring structure, clarity, and control to high-impact implementations. You quickly understand new domains, structure complexity, and create delivery plans that hold up in practice. 7+ years of experience in complex external project environments (enterprise SaaS or ERP) Proven ability to quickly understand new domains and translate complexity into structured delivery plans Strong governance, planning, and senior stakeholder management skills, including C-level exposure Experience managing international, multi-stakeholder delivery environments PMI certification (or equivalent) is required or strongly expected Fluent in English and French.

2026-1811 - Customer Success Manager Nordics

Wed, 23 Sep 2026 12:25:42 Z

Berufsprofil : Sales & Marketing - Sales/Customer Success Manager
Vertragsart : Vollzeit
Beschreibung der Stelle :
As our new Customer Success Manager, you’ll be the strategic link between our top clients and our internal teams. Supporting customers across the Nordics, you'll build strong relationships, resolve operational issues, and help clients unlock the full potential of their Planon solutions. Reporting to the Manager Sales, you’ll work closely with account managers, product teams, and support, both remotely and on-site. This regional role is key to driving client success, boosting adoption, and uncovering growth opportunities. In this role, you’ll act as the voice of the customer. You connect the dots between our clients and Planon’s teams, aligning business goals with product capabilities. Whether it’s navigating complex environments, solving operational roadblocks, or guiding customers toward smarter product use, you’ll be at the heart of it all. You will: Develop a deep understanding of each client’s business, goals, and challenges, building relationships from daily users to executive stakeholders Lead regular touchpoints with customers to review KPIs, highlight product value, and share relevant Planon services Coordinate internal resources to support adoption and ensure clients realize maximum value from their solutions Proactively identify risks or blockers and take timely action to resolve them Collaborate with Product, R&D, and Support teams to represent customer needs and drive continuous improvement Balance reactive support with proactive planning, always steering customers toward greater product maturity

In this role, you’ll manage high-profile, existing customers, driving customer retention, boosting adoption of Planon, and resolving operational challenges. By working closely with the account manager, you’ll uncover expansion opportunities and leverage your technical expertise to address any issues that require escalation. The ideal candidate is someone who thrives in a complex environment, acts as a trusted advisor, and is passionate about helping customers achieve long-term success. What you bring: 5+ years of experience in Services Proven track record in driving retention and user adoption in complex customer environments, with a sharp focus on identifying and mitigating risks Strong understanding of software implementation methodologies and how they apply to customer success Excellent communication skills, with the technical know-how to act as a trusted advisor A self-starter who takes initiative and effectively manages their time to deliver top results A strategic mindset for developing and implementing ideas to improve customer retention, while building strong relationships both internally and externally to drive results Fluent in both English and Swedish

2026-1796 - RevOps Specialist - Insights & Analytics

Mon, 19 Oct 2026 22:17:06 Z

Berufsprofil : Sales & Marketing - Sales/RevOps Specialist
Vertragsart : Vollzeit
Beschreibung der Stelle :
Planon is strengthening its commercial organization by building a more data-driven and performance-focused Revenue Operations function. To support this, we are looking for someone who enjoys working with data, uncovering insights and translating complex performance trends into clear actions. As our Revenue Operations Specialist for Insights & Analytics, you will play a key role in how we measure and steer our commercial performance. You will work across Sales, Customer Growth, Marketing, Finance and IM to ensure the organization has clear visibility on pipeline health, revenue performance and the impact of strategic initiatives. Through scalable reporting, strong KPI governance and actionable insights, you will help GTM leadership understand what is happening in the business and where to act next. If you enjoy combining analytics with business understanding, building reporting that drives decisions and partnering with senior stakeholders, this role offers the chance to make a direct impact on how our commercial organization performs. What you'll do Build and maintain scalable dashboards, reporting frameworks and executive scorecards to drive commercial performance visibility. Deliver actionable insights on pipeline, funnel performance, forecasting, customer growth, churn and expansion trends. Monitor and assess the impact of strategic initiatives and growth levers, translating outcomes into clear business insights. Own KPI definitions and governance, ensuring consistent metrics, reporting standards and data usage across teams. Act as analytical partner to GTM leadership, turning data into clear recommendations and decision support. Strengthen data quality and reporting reliability by aligning closely with IM and Finance teams.

You combine strong analytical capabilities with a solid understanding of commercial processes. You are comfortable working with data, but equally strong in translating insights into clear narratives that help stakeholders take action. You have: 4+ years of experience in Revenue Operations, Sales Operations, Business Analytics or a similar commercial analytics role within a SaaS or technology-driven environment. Strong analytical and reporting skills, with experience in Salesforce and BI tools. Solid understanding of commercial metrics such as pipeline, conversion, forecasting and customer growth. Experience building dashboards and translating raw data into clear, usable insights for business stakeholders. Ability to translate business questions into structured analysis and actionable recommendations. Strong stakeholder and communication skills, with the ability to constructively challenge assumptions and influence decision-making through data-driven insights.

2026-1722 - Presales Consultant North America

Mon, 19 Oct 2026 22:17:06 Z

Berufsprofil : Sales & Marketing - Sales/Presales Consultant
Vertragsart : Vollzeit
Beschreibung der Stelle :
As a Presales Consultant at Planon, you will work with enterprise customers to understand their real estate and facility operations needs and provide solutions using Planon technology platform.. You will partner closely with the sales team to support both new opportunities and existing customers. You will work across multiple industries and solution areas, including data centers and field services. You will also gain deep exposure to IWMS and smart building technologies. Within a growing North American team, you’ll have high ownership and visibility, with the opportunity to influence customer outcomes and grow your expertise in a complex, evolving domain. Planon is a market leader in IWMS and smart sustainable building technology, trusted by large enterprise organizations worldwide. You’ll join a collaborative, international company that values innovation, learning, and taking ownership. What you’ll do Present Planon solutions across IWMS, Facilities, Real Estate, GIS, BIM, IoT, and related domains to business, technical, and executive stakeholders Lead discovery sessions to identify functional and technical challenges and shape solution approaches aligned to customer processes Understand how customers use existing Planon solutions, drive adoption of core workflows, and remove barriers to value realization Deliver tailored on-site and virtual demonstrations focused on real-world customer use cases Lead and support Proofs of Concept and pilot initiatives, including expansion, new business, data center, and field service scenarios Capture and communicate product gaps and customer feedback to Product and Implementation teams to support continuous improvement Partner closely with Account Managers and Marketing, support RFIs/RFPs, represent Planon in customer engagements and industry events, and travel across North America Travel: This role includes customer and event travel across North America, typically around 30–40%, with flexibility depending on deal and customer needs.

You are someone who works comfortably with complex enterprise customers, takes ownership end to end, and operates effectively in a lean, enterprise focused environment. You bring: 2–5+ years of experience in Presales, Sales Engineering, Enterprise Customer Success or Solutions Consulting Experience leading discovery sessions and tailored demonstrations for complex, multi stakeholder enterprise environments Hands on experience with enterprise SaaS or complex B2B software, within IWMS, facilities, real estate, or asset centric domains Experience leading or supporting Proof of Concepts or pilots, including scenarios with operational complexity such as data centers or field services Strong communication skills with the ability to engage business, technical, and executive stakeholders A self directed, growth oriented mindset, comfortable learning new solution areas and taking ownership, with exposure to smart building technologies, integrations, or data driven environments accelerating ramp up

2026-1777 - Tender Manager EMEA

Mon, 19 Oct 2026 22:17:06 Z

Berufsprofil : Sales & Marketing - Sales/Bid Manager
Vertragsart : Vollzeit
Beschreibung der Stelle :
Are you an experienced bid professional with a talent for leading complex international tenders? As Bid Manager EMEA, you will play a key role in securing high-value contracts across Europe by leading strategic bid processes from qualification through submission. You will work on complex opportunities across the Benelux, France, and Nordic regions, collaborating with teams across Sales, Legal, Finance, and Delivery to develop compelling, commercially competitive proposals. Your success will be measured through tender wins, strong stakeholder engagement, and your contribution to the company's commercial growth. In this strategic role, you will act as the central coordinator of the entire tender lifecycle, helping shape winning strategies, commercial positioning, and customer-focused value propositions. What will you do? You will lead bids from start to finish and be responsible for developing high-quality, commercially compelling proposals that align with customer needs and business objectives. Your responsibilities include: Facilitating and refining the go/no-go decision-making process and win strategy together with Sales and management Managing the entire bid process, including planning, governance, and deadlines Coordinating and aligning stakeholders such as Sales, Legal, Finance, and Delivery to create one integrated proposal Translating complex input into a clear, commercially strong, and persuasive customer narrative Defining win themes, positioning, and commercial choices, while proactively identifying risks and opportunities Improving and standardizing bid processes, templates, and bid libraries across Europe

You bring experience in bid management, strategic tenders, or complex commercial projects within an international environment. We are looking for someone who has: Experience managing complex tenders, bids, or strategic commercial projects. Strong project management skills and the ability to coordinate multiple workstreams simultaneously. Excellent communication skills with the ability to engage and align diverse stakeholder groups. The ability to make sound decisions and guide stakeholders effectively under pressure. Strong commercial awareness combined with analytical thinking and proposal development expertise. Experience working in international and cross-functional environments. Fluency in English and French. Dutch is considered an advantage.