RSS export of vacancies - Only featured vacancies : No / Organisation : Organisational structure-->Facilities Field Services Revenue Operations-->F-FS BA Europe West, Organisational structure-->Facilities Field Services Revenue Operations-->F-FS Global Services, Organisational structure-->Facilities Field Services Revenue Operations-->F-FS RevOps, Organisational structure-->Product and Operations-->PO PMC

2026-1850 - Partner Sales Manager France

Mon, 19 Oct 2026 22:17:07 Z

Category : Sales & Marketing - Partnering/Senior Partner Manager
Contract type : Permanent
Position description :
Build Planon’s partner business in France and turn it into a strong source of new revenue. Our partner ecosystem in France is still at an early stage, giving you the opportunity to build it almost from the ground up. You will identify and develop the right partners, create a partner-led pipeline and ultimately drive new customer wins through the channel. France will be your primary market, with additional responsibility for partner sales activities in Spain and Portugal. This is not a traditional partner management role. We are looking for a self-starter who combines partner development with a strong sales mindset and knows how to turn partnerships into measurable commercial results. What will you do? Build and execute Planon’s partner sales strategy for France, identifying and prioritising the partners with the greatest commercial potential. Recruit and develop resellers and implementation partners, building strong commercial relationships and getting them invested in Planon. Create joint business plans with clear target markets, activities, pipeline objectives and revenue goals. Drive partner-led sales from opportunity identification and qualification through to winning new customers. Own partner pipeline and forecasting, challenging partners on activity, progression and commercial results. Support partner-led growth in Spain and Portugal and collaborate with Planon’s sales, pre-sales and delivery teams.

5+ years of sales experience, with strong experience in partner/channel sales and building commercial relationships through partners. A track record of generating new business and revenue through indirect sales channels, not just managing or enabling existing partners. Experience building or developing a partner ecosystem; enterprise SaaS/software experience is strongly preferred. Understanding of complex, value-based enterprise sales and what partners need to successfully sell these types of solutions. A highly independent, proactive and entrepreneurial approach: you can research the market, set priorities and build something that does not yet exist. Fluent French and English; Spanish is a strong advantage.

2026-1849 - Customer Success Manager France

Tue, 20 Oct 2026 22:14:25 Z

Category : Sales & Marketing - Sales/Customer Success Manager
Contract type : Permanent
Position description :
As our new Customer Success Manager, you’ll take ownership of the success and long-term development of some of our most strategic customers in France. This is not a traditional customer support role. You’ll work closely with a focused portfolio of complex customers, developing a deep understanding of their organisation, strategic priorities and use of Planon. From there, you’ll help them get more value from their solutions, increase adoption and build a long-term roadmap for further development. You’ll operate as a trusted advisor, engaging with stakeholders across different levels of the customer organisation. Internally, you’ll work closely with Account Management, Services, Support, Product and other teams to bring the right expertise around the customer. Growth is an important part of the role. You’ll identify where Planon can create additional value and work with the Account Manager to turn these opportunities into commercial conversations. The Account Manager remains responsible for pricing, proposals and commercial negotiations. You will: Build long-term relationships with strategic customers, from operational stakeholders through to senior decision-makers Develop a deep understanding of each customer’s business, real estate and facility management environment, objectives and use of Planon Create and drive long-term customer success plans focused on adoption, value realisation, retention and future growth Proactively identify risks, challenges and opportunities, coordinating the right Planon teams to move customers forward Identify opportunities to expand the value customers receive from Planon and partner with Account Management to develop these commercially Act as the voice of the customer internally and connect customer needs with Services, Support, Product and R&D

We’re looking for an experienced customer-facing professional who can operate with credibility in complex enterprise environments. You don’t necessarily need to come from a Customer Success position. Relevant experience could also come from consulting, services or account management. What matters is that you understand complex software environments, can engage senior stakeholders and have enough industry knowledge to challenge and advise customers rather than simply manage the relationship. This reflects the alignment that industry and product/domain knowledge are critical, and that relevant internal Services experience could also translate well into the role. What you bring: 5+ years of relevant experience in Customer Success, Services, Consulting, Account Management or a comparable customer-facing role Strong knowledge of real estate and/or facility management and the business challenges customers face in this domain Experience working with complex enterprise software solutions and an understanding of software implementation and adoption Proven ability to build trusted relationships with multiple stakeholders, including senior decision-makers A strategic and commercially aware mindset, with the ability to recognise customer risks as well as opportunities for further growth A proactive, self-starting approach and the ability to coordinate effectively across different internal teams Excellent command of both French and English language

2026-1847 - Customer Success Manager UK

Tue, 20 Oct 2026 11:17:22 Z

Category : Sales & Marketing - Sales/Customer Success Manager
Contract type : Permanent
Position description :
As our new Customer Success Manager, you’ll take ownership of the success and long-term development of some of our most strategic customers in the UK. This is not a traditional customer support role. You’ll work closely with a focused portfolio of complex customers, developing a deep understanding of their organisation, strategic priorities and use of Planon. From there, you’ll help them get more value from their solutions, increase adoption and build a long-term roadmap for further development. You’ll operate as a trusted advisor, engaging with stakeholders across different levels of the customer organisation. Internally, you’ll work closely with Account Management, Services, Support, Product and other teams to bring the right expertise around the customer. Growth is an important part of the role. You’ll identify where Planon can create additional value and work with the Account Manager to turn these opportunities into commercial conversations. The Account Manager remains responsible for pricing, proposals and commercial negotiations. You will: Build long-term relationships with strategic customers, from operational stakeholders through to senior decision-makers Develop a deep understanding of each customer’s business, real estate and facility management environment, objectives and use of Planon Create and drive long-term customer success plans focused on adoption, value realisation, retention and future growth Proactively identify risks, challenges and opportunities, coordinating the right Planon teams to move customers forward Identify opportunities to expand the value customers receive from Planon and partner with Account Management to develop these commercially Act as the voice of the customer internally and connect customer needs with Services, Support, Product and R&D

We’re looking for an experienced customer-facing professional who can operate with credibility in complex enterprise environments. You don’t necessarily need to come from a Customer Success position. Relevant experience could also come from consulting, services or account management. What matters is that you understand complex software environments, can engage senior stakeholders and have enough industry knowledge to challenge and advise customers rather than simply manage the relationship. This reflects the alignment that industry and product/domain knowledge are critical, and that relevant internal Services experience could also translate well into the role. What you bring: 5+ years of relevant experience in Customer Success, Services, Consulting, Account Management or a comparable customer-facing role Strong knowledge of real estate and/or facility management and the business challenges customers face in this domain Experience working with complex enterprise software solutions and an understanding of software implementation and adoption Proven ability to build trusted relationships with multiple stakeholders, including senior decision-makers A strategic and commercially aware mindset, with the ability to recognise customer risks as well as opportunities for further growth The confidence and subject-matter credibility to act as a trusted advisor to customers A proactive, self-starting approach and the ability to coordinate effectively across different internal teams You are eligible for, or able to obtain, UK Security Clearance.

2026-1845 - Solution Center Specialist - DC

Thu, 08 Oct 2026 12:36:55 Z

Category : Solution Development - Solution Management/Solution Center Specialist
Contract type : Permanent
Position description :
Planon for Data Centers is an enterprise solution built on proven Planon CMMS technology and designed for mission-critical environments. It brings maintenance, compliance, asset performance and energy insights together in one solution. By integrating with DCIM, BMS, EPMS and other monitoring systems, it helps data center operators modernize operations without vendor lock-in. Planon for Data Centers is sold both by Planon and by Schneider Electric. As our Solution Center Specialist for Data Centers, you will help define, design and configure the solution best practice so colleagues, partners and customers can sell and implement it consistently and efficiently. You will combine market knowledge with hands-on solution expertise, supporting compelling demonstrations, reliable delivery environments and a strong knowledge base. You will operate both strategically and hands-on, working across the Solution Center, related business areas and partners to strengthen sales and implementation success while helping Planon continue to innovate in data center management. What we can challenge you with: Define, design and maintain high-quality best-practice configurations for Planon for Data Centers. Build and continuously improve solution content that helps customers solve maintenance, compliance, asset performance and energy-management challenges. Support and maintain demo and delivery environments, enabling colleagues and partners to present and implement the solution effectively. Contribute specialist input to RFQs, RFPs and implementation questions, safeguarding the quality and consistency of product knowledge. Develop and maintain the solution knowledge base, FAQs and product lifecycle information. Act as a subject-matter expert for solution-specific learning tracks and supporting materials. Evaluate implementations, capture lessons learned and contribute to continuous improvement and Solution Center projects.

You combine knowledge of the data center market with practical experience implementing and supporting enterprise software solutions, including Planon. You are analytical, customer-focused and comfortable translating complex operational needs into clear, usable solution configurations and guidance. You communicate clearly, document accurately and collaborate effectively with colleagues and partners across functions and regions. Must-Haves More than five years of professional experience implementing enterprise software solutions, preferably CMMS, IWMS or ERP solutions. Practical knowledge of data center operations and comparable data center CMMS solutions. Experience defining or configuring repeatable solution best practices for customer implementations. Ability to translate market and customer challenges into clear, compelling and implementable solutions. Strong business English, including accurate documentation and clear knowledge transfer. Ability to work strategically and hands-on while collaborating with sales, implementation teams, business areas and partners. A relevant Bachelor’s or Master’s degree in IT and Management, Real Estate, Maintenance, or a comparable field. Good-to-Haves Experience integrating enterprise solutions with DCIM, BMS, EPMS or monitoring platforms. Experience supporting product demonstrations, delivery environments or enablement for pre-sales and implementation teams. Experience responding to RFQs or RFPs and maintaining structured product lifecycle knowledge. Experience creating learning content, knowledge-base articles or frequently asked questions. Familiarity with energy insights, asset performance, maintenance and compliance in mission-critical environments. Interest in using AI-supported tools responsibly to improve documentation, knowledge sharing and solution enablement.

2026-1841 - Manager Services (M/F/D) - Central Europe CE (Hybrid)

Sun, 18 Oct 2026 22:13:16 Z

Category : Customer Services - Management/Manager Services
Contract type : Employee
Position description :
Global mindset. Local delivery. Entrepreneurial drive. Our services organization works as one global team. As Manager Services Germany, you connect our German Services team to that global organization. You make sure customers in CE get excellent local delivery, backed by the full knowledge, standards and capacity of our international Services network. You will work closely with your fellow Managers Services in other countries, the Services Delivery Director and the global PMO. Together you will shape how we deliver, share best practices and grow the business. You combine people leadership, operational excellence and commercial ownership, and you run your team like an entrepreneur. You see opportunities beyond borders and help your team do the same. What we can challenge you with Connect CE to Global Services. Align CE with global standards, tools and practices. Ensure it contributes to and benefits from the global network, partnering with the global PMO to optimize resourcing. Collaborate as one global leadership team. Partner with regional Services Managers on knowledge sharing, capability building and joint initiatives, making cross-border collaboration the norm. Own local delivery excellence. Lead CE Services team and ensure implementations and life-cycle services meet contracts, SLAs, scope and budget. Think and act like an entrepreneur. Own Global Services revenue, profitability and billability. Guide PMO planning with insight into team skills and availability, build a broadly deployable team, and drive growth through offers, positioning, upselling and cross-selling. Grow broad, versatile professionals. Help consultants expand their skills across products, customers and countries so they can work locally and globally. Align recruitment, onboarding, performance and development with this goal. Drive the partner strategy in your region. Strengthen CE’s partner strategy with the Services Delivery Director and Global Partner Success Consultants, balancing own and partner delivery while maintaining quality standards. Be the steady hand in escalations. Serve as the first contact for customer steering groups and escalations, resolving issues constructively with local and global stakeholders. Drive change and continuous improvement. Challenge established practices, introduce innovation and help the team adopt new ways of working without compromising customer satisfaction or employee engagement. Shape the strategy. Help shape the Global Services Area plan with the Services Delivery Director and fellow Services Managers, bringing a CE perspective to global decisions.

This role is a great fit if you are a leader who builds bridges between local teams and a global organization, and who sees change as an opportunity. Must-haves A relevant university degree, or equivalent professional experience. At least five years of relevant work experience in software implementations, software consulting or facility management. Proven experience leading teams through change, ideally including a shift towards new ways of working or a more international orientation. Experience working in international, cross-border or matrix organizations. An entrepreneurial mindset: you spot opportunities, take ownership and act on them. Experience with sales, pre-sales and RFP support. Resilience under pressure and the ability to handle escalations and conflicting interests constructively. Fluent German and English, with confidence in an international environment. Good-to-haves Understanding of P&L, forecasting and service-delivery KPIs. Experience building or executing a partner strategy within a global framework. Experience introducing global standards or shared delivery models in a local team. Business development experience, including service offers, upselling or cross-selling.

2026-1785 - Senior Project Manager EMEA M/F/D

Mon, 19 Oct 2026 22:17:06 Z

Category : Customer Services - Services/Senior Project Manager
Contract type : Permanent
Position description :
Planon is scaling its international delivery organization and moving into larger, more complex enterprise implementations. This requires Senior Project Managers who can create structure early, align stakeholders, and ensure predictable delivery in environments where scope, expectations, and execution typically evolve during the early phases of a project. In this role, you take ownership from early scoping through to go-live. You shape how projects are set up, define the delivery approach, and ensure execution stays controlled and aligned. Projects typically start with evolving scope and require early structuring and alignment before delivery can begin in a predictable way. Your impact is measured in clarity, predictability, and the ability to prevent issues before they escalate. You also play a key role in strengthening delivery maturity across the PM organization as Planon grows its international enterprise footprint, bringing consistency in how complex implementations are structured and delivered. What you’ll be doing Lead complex international SaaS implementation projects from early scoping and planning through go-live across EMEA Define delivery approach, governance, and implementation structure together with enterprise customers, translating early expectations into a realistic and executable delivery plan Translate ambiguity into clear scope, aligned stakeholder expectations, and structured delivery plans that hold up in execution Lead multidisciplinary delivery teams including consultants, architects, offshore resources, and partners Manage senior stakeholders and proactively prevent risks and escalations through structured governance and continuous alignment Protect Planon’s standard product model by balancing customer ambition with a scalable implementation approach and limiting unnecessary customization

We are looking for a Senior Project Manager who thrives in complex enterprise environments and knows how to bring structure, clarity, and control to high-impact implementations. You quickly understand new domains, structure complexity, and create delivery plans that hold up in practice. 7+ years of experience in complex external project environments (enterprise SaaS or ERP) Proven ability to quickly understand new domains and translate complexity into structured delivery plans Strong governance, planning, and senior stakeholder management skills, including C-level exposure Experience managing international, multi-stakeholder delivery environments PMI certification (or equivalent) is required or strongly expected Fluent in English and German

2026-1786 - Senior Project Manager EMEA

Mon, 19 Oct 2026 22:17:06 Z

2026-1811 - Customer Success Manager Nordics

Wed, 23 Sep 2026 12:25:42 Z

Category : Sales & Marketing - Sales/Customer Success Manager
Contract type : Permanent
Position description :
As our new Customer Success Manager, you’ll be the strategic link between our top clients and our internal teams. Supporting customers across the Nordics, you'll build strong relationships, resolve operational issues, and help clients unlock the full potential of their Planon solutions. Reporting to the Manager Sales, you’ll work closely with account managers, product teams, and support, both remotely and on-site. This regional role is key to driving client success, boosting adoption, and uncovering growth opportunities. In this role, you’ll act as the voice of the customer. You connect the dots between our clients and Planon’s teams, aligning business goals with product capabilities. Whether it’s navigating complex environments, solving operational roadblocks, or guiding customers toward smarter product use, you’ll be at the heart of it all. You will: Develop a deep understanding of each client’s business, goals, and challenges, building relationships from daily users to executive stakeholders Lead regular touchpoints with customers to review KPIs, highlight product value, and share relevant Planon services Coordinate internal resources to support adoption and ensure clients realize maximum value from their solutions Proactively identify risks or blockers and take timely action to resolve them Collaborate with Product, R&D, and Support teams to represent customer needs and drive continuous improvement Balance reactive support with proactive planning, always steering customers toward greater product maturity

In this role, you’ll manage high-profile, existing customers, driving customer retention, boosting adoption of Planon, and resolving operational challenges. By working closely with the account manager, you’ll uncover expansion opportunities and leverage your technical expertise to address any issues that require escalation. The ideal candidate is someone who thrives in a complex environment, acts as a trusted advisor, and is passionate about helping customers achieve long-term success. What you bring: 5+ years of experience in Services Proven track record in driving retention and user adoption in complex customer environments, with a sharp focus on identifying and mitigating risks Strong understanding of software implementation methodologies and how they apply to customer success Excellent communication skills, with the technical know-how to act as a trusted advisor A self-starter who takes initiative and effectively manages their time to deliver top results A strategic mindset for developing and implementing ideas to improve customer retention, while building strong relationships both internally and externally to drive results Fluent in both English and Swedish

2026-1796 - RevOps Specialist - Insights & Analytics

Mon, 19 Oct 2026 22:17:06 Z

Category : Sales & Marketing - Sales/RevOps Specialist
Contract type : Permanent
Position description :
Planon is strengthening its commercial organization by building a more data-driven and performance-focused Revenue Operations function. To support this, we are looking for someone who enjoys working with data, uncovering insights and translating complex performance trends into clear actions. As our Revenue Operations Specialist for Insights & Analytics, you will play a key role in how we measure and steer our commercial performance. You will work across Sales, Customer Growth, Marketing, Finance and IM to ensure the organization has clear visibility on pipeline health, revenue performance and the impact of strategic initiatives. Through scalable reporting, strong KPI governance and actionable insights, you will help GTM leadership understand what is happening in the business and where to act next. If you enjoy combining analytics with business understanding, building reporting that drives decisions and partnering with senior stakeholders, this role offers the chance to make a direct impact on how our commercial organization performs. What you'll do Build and maintain scalable dashboards, reporting frameworks and executive scorecards to drive commercial performance visibility. Deliver actionable insights on pipeline, funnel performance, forecasting, customer growth, churn and expansion trends. Monitor and assess the impact of strategic initiatives and growth levers, translating outcomes into clear business insights. Own KPI definitions and governance, ensuring consistent metrics, reporting standards and data usage across teams. Act as analytical partner to GTM leadership, turning data into clear recommendations and decision support. Strengthen data quality and reporting reliability by aligning closely with IM and Finance teams.

You combine strong analytical capabilities with a solid understanding of commercial processes. You are comfortable working with data, but equally strong in translating insights into clear narratives that help stakeholders take action. You have: 4+ years of experience in Revenue Operations, Sales Operations, Business Analytics or a similar commercial analytics role within a SaaS or technology-driven environment. Strong analytical and reporting skills, with experience in Salesforce and BI tools. Solid understanding of commercial metrics such as pipeline, conversion, forecasting and customer growth. Experience building dashboards and translating raw data into clear, usable insights for business stakeholders. Ability to translate business questions into structured analysis and actionable recommendations. Strong stakeholder and communication skills, with the ability to constructively challenge assumptions and influence decision-making through data-driven insights.

2026-1777 - Tender Manager EMEA

Mon, 19 Oct 2026 22:17:06 Z

Category : Sales & Marketing - Sales/Bid Manager
Contract type : Permanent
Position description :
Are you an experienced bid professional with a talent for leading complex international tenders? As Bid Manager EMEA, you will play a key role in securing high-value contracts across Europe by leading strategic bid processes from qualification through submission. You will work on complex opportunities across the Benelux, France, and Nordic regions, collaborating with teams across Sales, Legal, Finance, and Delivery to develop compelling, commercially competitive proposals. Your success will be measured through tender wins, strong stakeholder engagement, and your contribution to the company's commercial growth. In this strategic role, you will act as the central coordinator of the entire tender lifecycle, helping shape winning strategies, commercial positioning, and customer-focused value propositions. What will you do? You will lead bids from start to finish and be responsible for developing high-quality, commercially compelling proposals that align with customer needs and business objectives. Your responsibilities include: Facilitating and refining the go/no-go decision-making process and win strategy together with Sales and management Managing the entire bid process, including planning, governance, and deadlines Coordinating and aligning stakeholders such as Sales, Legal, Finance, and Delivery to create one integrated proposal Translating complex input into a clear, commercially strong, and persuasive customer narrative Defining win themes, positioning, and commercial choices, while proactively identifying risks and opportunities Improving and standardizing bid processes, templates, and bid libraries across Europe

You bring experience in bid management, strategic tenders, or complex commercial projects within an international environment. We are looking for someone who has: Experience managing complex tenders, bids, or strategic commercial projects. Strong project management skills and the ability to coordinate multiple workstreams simultaneously. Excellent communication skills with the ability to engage and align diverse stakeholder groups. The ability to make sound decisions and guide stakeholders effectively under pressure. Strong commercial awareness combined with analytical thinking and proposal development expertise. Experience working in international and cross-functional environments. Fluency in English and French. Dutch is considered an advantage.