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2026-1850 - Partner Sales Manager France

Mon, 19 Oct 2026 22:17:07 Z

Category : Sales & Marketing - Partnering/Senior Partner Manager
Contract type : Permanent
Position description :
Build Planon’s partner business in France and turn it into a strong source of new revenue. Our partner ecosystem in France is still at an early stage, giving you the opportunity to build it almost from the ground up. You will identify and develop the right partners, create a partner-led pipeline and ultimately drive new customer wins through the channel. France will be your primary market, with additional responsibility for partner sales activities in Spain and Portugal. This is not a traditional partner management role. We are looking for a self-starter who combines partner development with a strong sales mindset and knows how to turn partnerships into measurable commercial results. What will you do? Build and execute Planon’s partner sales strategy for France, identifying and prioritising the partners with the greatest commercial potential. Recruit and develop resellers and implementation partners, building strong commercial relationships and getting them invested in Planon. Create joint business plans with clear target markets, activities, pipeline objectives and revenue goals. Drive partner-led sales from opportunity identification and qualification through to winning new customers. Own partner pipeline and forecasting, challenging partners on activity, progression and commercial results. Support partner-led growth in Spain and Portugal and collaborate with Planon’s sales, pre-sales and delivery teams.

5+ years of sales experience, with strong experience in partner/channel sales and building commercial relationships through partners. A track record of generating new business and revenue through indirect sales channels, not just managing or enabling existing partners. Experience building or developing a partner ecosystem; enterprise SaaS/software experience is strongly preferred. Understanding of complex, value-based enterprise sales and what partners need to successfully sell these types of solutions. A highly independent, proactive and entrepreneurial approach: you can research the market, set priorities and build something that does not yet exist. Fluent French and English; Spanish is a strong advantage.

2026-1849 - Customer Success Manager France

Tue, 20 Oct 2026 22:14:25 Z

Category : Sales & Marketing - Sales/Customer Success Manager
Contract type : Permanent
Position description :
As our new Customer Success Manager, you’ll take ownership of the success and long-term development of some of our most strategic customers in France. This is not a traditional customer support role. You’ll work closely with a focused portfolio of complex customers, developing a deep understanding of their organisation, strategic priorities and use of Planon. From there, you’ll help them get more value from their solutions, increase adoption and build a long-term roadmap for further development. You’ll operate as a trusted advisor, engaging with stakeholders across different levels of the customer organisation. Internally, you’ll work closely with Account Management, Services, Support, Product and other teams to bring the right expertise around the customer. Growth is an important part of the role. You’ll identify where Planon can create additional value and work with the Account Manager to turn these opportunities into commercial conversations. The Account Manager remains responsible for pricing, proposals and commercial negotiations. You will: Build long-term relationships with strategic customers, from operational stakeholders through to senior decision-makers Develop a deep understanding of each customer’s business, real estate and facility management environment, objectives and use of Planon Create and drive long-term customer success plans focused on adoption, value realisation, retention and future growth Proactively identify risks, challenges and opportunities, coordinating the right Planon teams to move customers forward Identify opportunities to expand the value customers receive from Planon and partner with Account Management to develop these commercially Act as the voice of the customer internally and connect customer needs with Services, Support, Product and R&D

We’re looking for an experienced customer-facing professional who can operate with credibility in complex enterprise environments. You don’t necessarily need to come from a Customer Success position. Relevant experience could also come from consulting, services or account management. What matters is that you understand complex software environments, can engage senior stakeholders and have enough industry knowledge to challenge and advise customers rather than simply manage the relationship. This reflects the alignment that industry and product/domain knowledge are critical, and that relevant internal Services experience could also translate well into the role. What you bring: 5+ years of relevant experience in Customer Success, Services, Consulting, Account Management or a comparable customer-facing role Strong knowledge of real estate and/or facility management and the business challenges customers face in this domain Experience working with complex enterprise software solutions and an understanding of software implementation and adoption Proven ability to build trusted relationships with multiple stakeholders, including senior decision-makers A strategic and commercially aware mindset, with the ability to recognise customer risks as well as opportunities for further growth A proactive, self-starting approach and the ability to coordinate effectively across different internal teams Excellent command of both French and English language

2026-1847 - Customer Success Manager UK

Tue, 20 Oct 2026 11:17:22 Z

Category : Sales & Marketing - Sales/Customer Success Manager
Contract type : Permanent
Position description :
As our new Customer Success Manager, you’ll take ownership of the success and long-term development of some of our most strategic customers in the UK. This is not a traditional customer support role. You’ll work closely with a focused portfolio of complex customers, developing a deep understanding of their organisation, strategic priorities and use of Planon. From there, you’ll help them get more value from their solutions, increase adoption and build a long-term roadmap for further development. You’ll operate as a trusted advisor, engaging with stakeholders across different levels of the customer organisation. Internally, you’ll work closely with Account Management, Services, Support, Product and other teams to bring the right expertise around the customer. Growth is an important part of the role. You’ll identify where Planon can create additional value and work with the Account Manager to turn these opportunities into commercial conversations. The Account Manager remains responsible for pricing, proposals and commercial negotiations. You will: Build long-term relationships with strategic customers, from operational stakeholders through to senior decision-makers Develop a deep understanding of each customer’s business, real estate and facility management environment, objectives and use of Planon Create and drive long-term customer success plans focused on adoption, value realisation, retention and future growth Proactively identify risks, challenges and opportunities, coordinating the right Planon teams to move customers forward Identify opportunities to expand the value customers receive from Planon and partner with Account Management to develop these commercially Act as the voice of the customer internally and connect customer needs with Services, Support, Product and R&D

We’re looking for an experienced customer-facing professional who can operate with credibility in complex enterprise environments. You don’t necessarily need to come from a Customer Success position. Relevant experience could also come from consulting, services or account management. What matters is that you understand complex software environments, can engage senior stakeholders and have enough industry knowledge to challenge and advise customers rather than simply manage the relationship. This reflects the alignment that industry and product/domain knowledge are critical, and that relevant internal Services experience could also translate well into the role. What you bring: 5+ years of relevant experience in Customer Success, Services, Consulting, Account Management or a comparable customer-facing role Strong knowledge of real estate and/or facility management and the business challenges customers face in this domain Experience working with complex enterprise software solutions and an understanding of software implementation and adoption Proven ability to build trusted relationships with multiple stakeholders, including senior decision-makers A strategic and commercially aware mindset, with the ability to recognise customer risks as well as opportunities for further growth The confidence and subject-matter credibility to act as a trusted advisor to customers A proactive, self-starting approach and the ability to coordinate effectively across different internal teams You are eligible for, or able to obtain, UK Security Clearance.

2026-1777 - Tender Manager EMEA

Mon, 19 Oct 2026 22:17:06 Z

Category : Sales & Marketing - Sales/Bid Manager
Contract type : Permanent
Position description :
Are you an experienced bid professional with a talent for leading complex international tenders? As Bid Manager EMEA, you will play a key role in securing high-value contracts across Europe by leading strategic bid processes from qualification through submission. You will work on complex opportunities across the Benelux, France, and Nordic regions, collaborating with teams across Sales, Legal, Finance, and Delivery to develop compelling, commercially competitive proposals. Your success will be measured through tender wins, strong stakeholder engagement, and your contribution to the company's commercial growth. In this strategic role, you will act as the central coordinator of the entire tender lifecycle, helping shape winning strategies, commercial positioning, and customer-focused value propositions. What will you do? You will lead bids from start to finish and be responsible for developing high-quality, commercially compelling proposals that align with customer needs and business objectives. Your responsibilities include: Facilitating and refining the go/no-go decision-making process and win strategy together with Sales and management Managing the entire bid process, including planning, governance, and deadlines Coordinating and aligning stakeholders such as Sales, Legal, Finance, and Delivery to create one integrated proposal Translating complex input into a clear, commercially strong, and persuasive customer narrative Defining win themes, positioning, and commercial choices, while proactively identifying risks and opportunities Improving and standardizing bid processes, templates, and bid libraries across Europe

You bring experience in bid management, strategic tenders, or complex commercial projects within an international environment. We are looking for someone who has: Experience managing complex tenders, bids, or strategic commercial projects. Strong project management skills and the ability to coordinate multiple workstreams simultaneously. Excellent communication skills with the ability to engage and align diverse stakeholder groups. The ability to make sound decisions and guide stakeholders effectively under pressure. Strong commercial awareness combined with analytical thinking and proposal development expertise. Experience working in international and cross-functional environments. Fluency in English and French. Dutch is considered an advantage.