RSS export of vacancies - Only featured vacancies : No / Organisation : Organisational structure-->Facilities Field Services Revenue Operations-->F-FS BA Europe West-->Customer Growth, Organisational structure-->Facilities Field Services Revenue Operations-->F-FS BA Emerging Markets

2025-1629 - Customer Success Manager Netherlands

Tue, 12 May 2026 11:05:20 Z

Category : Sales & Marketing - Sales/Customer Success Manager
Contract type : Permanent
Position description :
As our new Customer Success Manager, you’ll be the strategic link between our top clients and our internal teams. Supporting customers across the Netherlands, you'll build strong relationships, resolve operational issues, and help clients unlock the full potential of their Planon solutions. Reporting to the Manager Sales, you’ll work closely with account managers, product teams, and support, both remotely and on-site. This regional role is key to driving client success, boosting adoption, and uncovering growth opportunities. In this role, you’ll act as the voice of the customer. You connect the dots between our clients and Planon’s teams, aligning business goals with product capabilities. Whether it’s navigating complex environments, solving operational roadblocks, or guiding customers toward smarter product use, you’ll be at the heart of it all. You will: Develop a deep understanding of each client’s business, goals, and challenges, building relationships from daily users to executive stakeholders Lead regular touchpoints with customers to review KPIs, highlight product value, and share relevant Planon services Coordinate internal resources to support adoption and ensure clients realize maximum value from their solutions Proactively identify risks or blockers and take timely action to resolve them Collaborate with Product, R&D, and Support teams to represent customer needs and drive continuous improvement Balance reactive support with proactive planning, always steering customers toward greater product maturity

In this role, you’ll manage high-profile, existing customers, driving customer retention, boosting adoption of Planon, and resolving operational challenges. By working closely with the account manager, you’ll uncover expansion opportunities and leverage your technical expertise to address any issues that require escalation. The ideal candidate is someone who thrives in a complex environment, acts as a trusted advisor, and is passionate about helping customers achieve long-term success. What you bring: 5+ years of experience in sales or customer success management within the IT space, preferably with IWMS, CAFM, or similar software across multiple regions Proven track record in driving retention and user adoption in complex customer environments, with a sharp focus on identifying and mitigating risks Strong understanding of software implementation methodologies and how they apply to customer success Excellent communication skills, with the technical know-how to act as a trusted advisor A self-starter who takes initiative and effectively manages their time to deliver top results A strategic mindset for developing and implementing ideas to improve customer retention, while building strong relationships both internally and externally to drive results

2026-1775 - Key Account Manager MEA

Wed, 03 Jun 2026 05:52:58 Z

Category : Sales & Marketing - Sales/Key Account Manager
Contract type : Permanent
Position description :
If you enjoy building deep customer relationships, spotting commercial opportunities, and driving tangible revenue growth, this role gives you the platform to make a visible impact in a high-growth region. You will take ownership of a growing portfolio of enterprise customers across the Middle East & Africa and Asia Pacific to drive their long-term commercial success together with our partners. This role sits at the center of Planon’s partner-led strategy: together with our partners you will turn existing customers into larger, more strategic relationships by identifying growth opportunities, shaping account strategies, and leading expansion deals end-to-end. What you’ll be doing together with our partners Drive growth across an existing portfolio of customers by identifying and closing upsell, cross-sell, and renewal opportunities Working closely with partner account teams Build and execute account plans focused on expanding footprint, value, and long-term revenue Commercial conversations with senior stakeholders, aligning customer needs with Planon’s solutions Collaborate with partners and internal teams to ensure strong adoption and uncover new opportunities Identify risks early (churn, low engagement) and take proactive action to protect and grow revenue

We’re looking for a commercially driven Key Account Manager who can grow complex enterprise customers in a partner-led environment and take full ownership of long-term revenue. 5+ years of experience in enterprise software sales or account management Proven track record in growing existing accounts (upsell, cross-sell, renewals) Experience working in partner-led or indirect sales environments Strong commercial ownership combined with stakeholder management skills Background in SaaS / ERP environments (SAP ecosystem is a strong advantage) Fluent in English and Arabic Based in Dubai

2026-1736 - Partner Sales Manager MEA

Thu, 04 Jun 2026 22:12:51 Z

Category : Sales & Marketing - Sales/Partner Sales Manager
Contract type : Permanent
Position description :
This is a role for someone who wants to build revenue, not manage an inherited pipeline. Planon is accelerating its growth across the Middle East & Africa through a partner-led strategy. As Partner Sales Manager, you will play a central role in that journey. You will work closely with established partners, including those in the SAP ecosystem. Together, you will open doors, create opportunities, and win new customers. You will help shape how partner-led sales is executed in one of the fastest-growing regions globally. You will build your own pipeline, influence it, and close it. If you are commercially sharp, hands-on, and ready for ownership, this role gives you the platform to make a visible impact. What you’ll be doing Build and own a new business pipeline across MEA through partner collaboration Identify opportunities in the market and engage partners to pursue them Work directly with partner sales teams as a co-selling counterpart Drive deals end-to-end, from first outreach to successful closure Generate leads through direct prospecting (LinkedIn, network, outreach) Manage multiple partners while staying unbiased and opportunity-focused

We’re looking for a commercially driven sales professional who thrives in partner-led environments and is comfortable building pipeline from the ground up. 5 years of experience in software sales with a focus on partner/channel sales Proven ability to generate and close new business opportunities Experience selling with or through partners in enterprise sales cycles Exposure to the SAP ecosystem is a strong advantage Fluent in English and Arabic Self-starter mindset: proactive, resilient, and comfortable with ambiguity