RSS export of vacancies - Only featured vacancies : No / Profession : Customer Services - Services, Sales & Marketing - Partnering, Sales & Marketing - Sales / Organisation : Organisational structure-->Facilities Field Services Revenue Operations

2026-1850 - Partner Sales Manager France

Mon, 19 Oct 2026 22:17:07 Z

Category : Sales & Marketing - Partnering/Senior Partner Manager
Contract type : Permanent
Position description :
Build Planon’s partner business in France and turn it into a strong source of new revenue. Our partner ecosystem in France is still at an early stage, giving you the opportunity to build it almost from the ground up. You will identify and develop the right partners, create a partner-led pipeline and ultimately drive new customer wins through the channel. France will be your primary market, with additional responsibility for partner sales activities in Spain and Portugal. This is not a traditional partner management role. We are looking for a self-starter who combines partner development with a strong sales mindset and knows how to turn partnerships into measurable commercial results. What will you do? Build and execute Planon’s partner sales strategy for France, identifying and prioritising the partners with the greatest commercial potential. Recruit and develop resellers and implementation partners, building strong commercial relationships and getting them invested in Planon. Create joint business plans with clear target markets, activities, pipeline objectives and revenue goals. Drive partner-led sales from opportunity identification and qualification through to winning new customers. Own partner pipeline and forecasting, challenging partners on activity, progression and commercial results. Support partner-led growth in Spain and Portugal and collaborate with Planon’s sales, pre-sales and delivery teams.

5+ years of sales experience, with strong experience in partner/channel sales and building commercial relationships through partners. A track record of generating new business and revenue through indirect sales channels, not just managing or enabling existing partners. Experience building or developing a partner ecosystem; enterprise SaaS/software experience is strongly preferred. Understanding of complex, value-based enterprise sales and what partners need to successfully sell these types of solutions. A highly independent, proactive and entrepreneurial approach: you can research the market, set priorities and build something that does not yet exist. Fluent French and English; Spanish is a strong advantage.

2026-1849 - Customer Success Manager France

Tue, 20 Oct 2026 22:14:25 Z

Category : Sales & Marketing - Sales/Customer Success Manager
Contract type : Permanent
Position description :
As our new Customer Success Manager, you’ll take ownership of the success and long-term development of some of our most strategic customers in France. This is not a traditional customer support role. You’ll work closely with a focused portfolio of complex customers, developing a deep understanding of their organisation, strategic priorities and use of Planon. From there, you’ll help them get more value from their solutions, increase adoption and build a long-term roadmap for further development. You’ll operate as a trusted advisor, engaging with stakeholders across different levels of the customer organisation. Internally, you’ll work closely with Account Management, Services, Support, Product and other teams to bring the right expertise around the customer. Growth is an important part of the role. You’ll identify where Planon can create additional value and work with the Account Manager to turn these opportunities into commercial conversations. The Account Manager remains responsible for pricing, proposals and commercial negotiations. You will: Build long-term relationships with strategic customers, from operational stakeholders through to senior decision-makers Develop a deep understanding of each customer’s business, real estate and facility management environment, objectives and use of Planon Create and drive long-term customer success plans focused on adoption, value realisation, retention and future growth Proactively identify risks, challenges and opportunities, coordinating the right Planon teams to move customers forward Identify opportunities to expand the value customers receive from Planon and partner with Account Management to develop these commercially Act as the voice of the customer internally and connect customer needs with Services, Support, Product and R&D

We’re looking for an experienced customer-facing professional who can operate with credibility in complex enterprise environments. You don’t necessarily need to come from a Customer Success position. Relevant experience could also come from consulting, services or account management. What matters is that you understand complex software environments, can engage senior stakeholders and have enough industry knowledge to challenge and advise customers rather than simply manage the relationship. This reflects the alignment that industry and product/domain knowledge are critical, and that relevant internal Services experience could also translate well into the role. What you bring: 5+ years of relevant experience in Customer Success, Services, Consulting, Account Management or a comparable customer-facing role Strong knowledge of real estate and/or facility management and the business challenges customers face in this domain Experience working with complex enterprise software solutions and an understanding of software implementation and adoption Proven ability to build trusted relationships with multiple stakeholders, including senior decision-makers A strategic and commercially aware mindset, with the ability to recognise customer risks as well as opportunities for further growth A proactive, self-starting approach and the ability to coordinate effectively across different internal teams Excellent command of both French and English language

2026-1847 - Customer Success Manager UK

Tue, 20 Oct 2026 11:17:22 Z

Category : Sales & Marketing - Sales/Customer Success Manager
Contract type : Permanent
Position description :
As our new Customer Success Manager, you’ll take ownership of the success and long-term development of some of our most strategic customers in the UK. This is not a traditional customer support role. You’ll work closely with a focused portfolio of complex customers, developing a deep understanding of their organisation, strategic priorities and use of Planon. From there, you’ll help them get more value from their solutions, increase adoption and build a long-term roadmap for further development. You’ll operate as a trusted advisor, engaging with stakeholders across different levels of the customer organisation. Internally, you’ll work closely with Account Management, Services, Support, Product and other teams to bring the right expertise around the customer. Growth is an important part of the role. You’ll identify where Planon can create additional value and work with the Account Manager to turn these opportunities into commercial conversations. The Account Manager remains responsible for pricing, proposals and commercial negotiations. You will: Build long-term relationships with strategic customers, from operational stakeholders through to senior decision-makers Develop a deep understanding of each customer’s business, real estate and facility management environment, objectives and use of Planon Create and drive long-term customer success plans focused on adoption, value realisation, retention and future growth Proactively identify risks, challenges and opportunities, coordinating the right Planon teams to move customers forward Identify opportunities to expand the value customers receive from Planon and partner with Account Management to develop these commercially Act as the voice of the customer internally and connect customer needs with Services, Support, Product and R&D

We’re looking for an experienced customer-facing professional who can operate with credibility in complex enterprise environments. You don’t necessarily need to come from a Customer Success position. Relevant experience could also come from consulting, services or account management. What matters is that you understand complex software environments, can engage senior stakeholders and have enough industry knowledge to challenge and advise customers rather than simply manage the relationship. This reflects the alignment that industry and product/domain knowledge are critical, and that relevant internal Services experience could also translate well into the role. What you bring: 5+ years of relevant experience in Customer Success, Services, Consulting, Account Management or a comparable customer-facing role Strong knowledge of real estate and/or facility management and the business challenges customers face in this domain Experience working with complex enterprise software solutions and an understanding of software implementation and adoption Proven ability to build trusted relationships with multiple stakeholders, including senior decision-makers A strategic and commercially aware mindset, with the ability to recognise customer risks as well as opportunities for further growth The confidence and subject-matter credibility to act as a trusted advisor to customers A proactive, self-starting approach and the ability to coordinate effectively across different internal teams You are eligible for, or able to obtain, UK Security Clearance.

2026-1806 - Partner Sales Manager

Mon, 19 Oct 2026 22:17:06 Z

Category : Sales & Marketing - Sales/Partner Sales Manager
Contract type : Permanent
Position description :
Planon is expanding rapidly across the Middle East & Africa. We're looking for a Partner Sales Manager who can drive new business growth through strategic partners and system integrators. This is a hands-on sales role focused on generating revenue, opening new opportunities, and closing complex enterprise software deals. You'll work closely with partners across the region, helping large organisations improve their business operations through technology that supports critical business processes. If you have a proven track record selling ERP, enterprise SaaS, or other strategic business software solutions through partners, we'd like to hear from you. What you'll be doing Build and grow a new business pipeline across the MEA region through strategic partners and system integrators. Identify, develop, and pursue opportunities jointly with partners and act as a trusted co-selling counterpart. Drive complex enterprise software sales cycles from initial engagement through contract signature. Generate demand through direct prospecting, networking, and market outreach while leveraging partner ecosystems. Work with enterprise customers and partners to position business-critical software solutions that deliver long-term operational value.

We're looking for a commercially driven sales professional with proven success in partner-led enterprise software sales. The ideal candidate understands how organisations buy strategic software platforms that support core business processes, rather than standalone technology products. You've successfully sold ERP, enterprise SaaS, or similar business-critical software solutions, and know how to navigate complex, multi-stakeholder enterprise sales cycles through partners and system integrators. 4+ years of experience selling enterprise SaaS, ERP, EAM, IWMS, workplace, real estate, asset management, facilities management, or comparable enterprise software solutions. Proven success building and closing new business opportunities. Experience selling through or alongside partners, resellers, system Demonstrated ownership of revenue targets in a quota-carrying sales role, Experience managing complex enterprise sales cycles involving multiple stakeholders. Fluent in English and Arabic.

2026-1785 - Senior Project Manager EMEA M/F/D

Mon, 19 Oct 2026 22:17:06 Z

Category : Customer Services - Services/Senior Project Manager
Contract type : Permanent
Position description :
Planon is scaling its international delivery organization and moving into larger, more complex enterprise implementations. This requires Senior Project Managers who can create structure early, align stakeholders, and ensure predictable delivery in environments where scope, expectations, and execution typically evolve during the early phases of a project. In this role, you take ownership from early scoping through to go-live. You shape how projects are set up, define the delivery approach, and ensure execution stays controlled and aligned. Projects typically start with evolving scope and require early structuring and alignment before delivery can begin in a predictable way. Your impact is measured in clarity, predictability, and the ability to prevent issues before they escalate. You also play a key role in strengthening delivery maturity across the PM organization as Planon grows its international enterprise footprint, bringing consistency in how complex implementations are structured and delivered. What you’ll be doing Lead complex international SaaS implementation projects from early scoping and planning through go-live across EMEA Define delivery approach, governance, and implementation structure together with enterprise customers, translating early expectations into a realistic and executable delivery plan Translate ambiguity into clear scope, aligned stakeholder expectations, and structured delivery plans that hold up in execution Lead multidisciplinary delivery teams including consultants, architects, offshore resources, and partners Manage senior stakeholders and proactively prevent risks and escalations through structured governance and continuous alignment Protect Planon’s standard product model by balancing customer ambition with a scalable implementation approach and limiting unnecessary customization

We are looking for a Senior Project Manager who thrives in complex enterprise environments and knows how to bring structure, clarity, and control to high-impact implementations. You quickly understand new domains, structure complexity, and create delivery plans that hold up in practice. 7+ years of experience in complex external project environments (enterprise SaaS or ERP) Proven ability to quickly understand new domains and translate complexity into structured delivery plans Strong governance, planning, and senior stakeholder management skills, including C-level exposure Experience managing international, multi-stakeholder delivery environments PMI certification (or equivalent) is required or strongly expected Fluent in English and German

2026-1786 - Senior Project Manager EMEA

Mon, 19 Oct 2026 22:17:06 Z

2026-1811 - Customer Success Manager Nordics

Wed, 23 Sep 2026 12:25:42 Z

Category : Sales & Marketing - Sales/Customer Success Manager
Contract type : Permanent
Position description :
As our new Customer Success Manager, you’ll be the strategic link between our top clients and our internal teams. Supporting customers across the Nordics, you'll build strong relationships, resolve operational issues, and help clients unlock the full potential of their Planon solutions. Reporting to the Manager Sales, you’ll work closely with account managers, product teams, and support, both remotely and on-site. This regional role is key to driving client success, boosting adoption, and uncovering growth opportunities. In this role, you’ll act as the voice of the customer. You connect the dots between our clients and Planon’s teams, aligning business goals with product capabilities. Whether it’s navigating complex environments, solving operational roadblocks, or guiding customers toward smarter product use, you’ll be at the heart of it all. You will: Develop a deep understanding of each client’s business, goals, and challenges, building relationships from daily users to executive stakeholders Lead regular touchpoints with customers to review KPIs, highlight product value, and share relevant Planon services Coordinate internal resources to support adoption and ensure clients realize maximum value from their solutions Proactively identify risks or blockers and take timely action to resolve them Collaborate with Product, R&D, and Support teams to represent customer needs and drive continuous improvement Balance reactive support with proactive planning, always steering customers toward greater product maturity

In this role, you’ll manage high-profile, existing customers, driving customer retention, boosting adoption of Planon, and resolving operational challenges. By working closely with the account manager, you’ll uncover expansion opportunities and leverage your technical expertise to address any issues that require escalation. The ideal candidate is someone who thrives in a complex environment, acts as a trusted advisor, and is passionate about helping customers achieve long-term success. What you bring: 5+ years of experience in Services Proven track record in driving retention and user adoption in complex customer environments, with a sharp focus on identifying and mitigating risks Strong understanding of software implementation methodologies and how they apply to customer success Excellent communication skills, with the technical know-how to act as a trusted advisor A self-starter who takes initiative and effectively manages their time to deliver top results A strategic mindset for developing and implementing ideas to improve customer retention, while building strong relationships both internally and externally to drive results Fluent in both English and Swedish

2026-1796 - RevOps Specialist - Insights & Analytics

Mon, 19 Oct 2026 22:17:06 Z

Category : Sales & Marketing - Sales/RevOps Specialist
Contract type : Permanent
Position description :
Planon is strengthening its commercial organization by building a more data-driven and performance-focused Revenue Operations function. To support this, we are looking for someone who enjoys working with data, uncovering insights and translating complex performance trends into clear actions. As our Revenue Operations Specialist for Insights & Analytics, you will play a key role in how we measure and steer our commercial performance. You will work across Sales, Customer Growth, Marketing, Finance and IM to ensure the organization has clear visibility on pipeline health, revenue performance and the impact of strategic initiatives. Through scalable reporting, strong KPI governance and actionable insights, you will help GTM leadership understand what is happening in the business and where to act next. If you enjoy combining analytics with business understanding, building reporting that drives decisions and partnering with senior stakeholders, this role offers the chance to make a direct impact on how our commercial organization performs. What you'll do Build and maintain scalable dashboards, reporting frameworks and executive scorecards to drive commercial performance visibility. Deliver actionable insights on pipeline, funnel performance, forecasting, customer growth, churn and expansion trends. Monitor and assess the impact of strategic initiatives and growth levers, translating outcomes into clear business insights. Own KPI definitions and governance, ensuring consistent metrics, reporting standards and data usage across teams. Act as analytical partner to GTM leadership, turning data into clear recommendations and decision support. Strengthen data quality and reporting reliability by aligning closely with IM and Finance teams.

You combine strong analytical capabilities with a solid understanding of commercial processes. You are comfortable working with data, but equally strong in translating insights into clear narratives that help stakeholders take action. You have: 4+ years of experience in Revenue Operations, Sales Operations, Business Analytics or a similar commercial analytics role within a SaaS or technology-driven environment. Strong analytical and reporting skills, with experience in Salesforce and BI tools. Solid understanding of commercial metrics such as pipeline, conversion, forecasting and customer growth. Experience building dashboards and translating raw data into clear, usable insights for business stakeholders. Ability to translate business questions into structured analysis and actionable recommendations. Strong stakeholder and communication skills, with the ability to constructively challenge assumptions and influence decision-making through data-driven insights.

2026-1802 - Account Executive West Coast

Mon, 19 Oct 2026 22:17:06 Z

Category : Sales & Marketing - Sales/New Business Sales
Contract type : Permanent
Position description :
Are you a driven sales professional who thrives on building new business and making a visible impact? Do you want to be the person who brings a global leader’s vision to life in your home market? At Planon, we’re not just looking for another account executive, we’re looking for a pioneer. Why this role is different Planon is a global leader in Integrated Workplace Management Systems (IWMS), specializing in smart workplace technologies and trusted by leading brands worldwide. Backed by Schneider Electric and a strategic partnership with SAP, we’re expanding rapidly in North America and investing in it as a strategic growth market. We are looking for someone who will help to shape our presence, open doors, and set the standard for success. This is your chance to be our dedicated New Business Sales Executive in North America. You’ll have the autonomy to build your own strategy, the support of a high-performing North American team, and the credibility of a company recognized by Gartner as a global leader. You’ll work with innovative solutions, a strong customer base, and the freedom to make your mark. What you’ll do Identify and pursue new business opportunities with strategic enterprise accounts in North America. Follow up on all generated leads, demo requests, and contact forms to maximize every opportunity. Meet and exceed individual sales targets for each product category. Represent Planon proactively at industry events, conferences, and on social media, expanding our reach in both existing and new market segments. Manage your pipeline and deals according to approved pricing and contract terms, keeping everything up to date and accurate in Salesforce.

At Planon, we believe our people are the key to our success. We’re looking for someone who’s not just skilled, but passionate about building relationships, driving results, and making a real impact in the North America market. If you’re ready to take ownership and help shape our future, you’ll fit right in. You have: Strong knowledge of the North American market Fluency in English required Proven track record in new business sales of complex, enterprise software solutions (ERP, IWMS, or similar) to large organizations with multiple stakeholders and long sales cycles. A strong network and proven ability to build relationships with enterprise clients in North America A self-starter mindset: independent, ambitious, and eager to deliver results quickly as part of a collaborative team Knowledge of the SAP ecosystem or comparable enterprise platforms is highly beneficial

2026-1801 - Account Executive Canada

Mon, 19 Oct 2026 22:17:06 Z

Category : Sales & Marketing - Sales/New Business Sales
Contract type : Permanent
Position description :
Are you a driven sales professional who thrives on building new business and making a visible impact? Do you want to be the person who brings a global leader’s vision to life in your home market? At Planon, we’re not just looking for another account executive, we’re looking for a pioneer. Why this role is different Planon is a global leader in Integrated Workplace Management Systems (IWMS), specializing in smart workplace technologies and trusted by leading brands worldwide. Backed by Schneider Electric and a strategic partnership with SAP, we’re expanding rapidly in North America and investing specifically in Canada as a strategic growth market. We are looking for someone who will help to shape our presence, open doors, and set the standard for success. This is your chance to be our dedicated New Business Sales Executive in Canada. You’ll have the autonomy to build your own strategy, the support of a high-performing North American team, and the credibility of a company recognized by Gartner as a global leader. You’ll work with innovative solutions, a strong customer base, and the freedom to make your mark. What you’ll do Identify and pursue new business opportunities with strategic enterprise accounts in Canada. Follow up on all generated leads, demo requests, and contact forms to maximize every opportunity. Meet and exceed individual sales targets for each product category. Represent Planon proactively at industry events, conferences, and on social media, expanding our reach in both existing and new market segments. Manage your pipeline and deals according to approved pricing and contract terms, keeping everything up to date and accurate in Salesforce.

At Planon, we believe our people are the key to our success. We're looking for someone who's passionate about building relationships, driving results, and creating long-term value for customers and colleagues alike. You have: Strong knowledge of the Canadian market and a proven ability to build relationships with enterprise customers across Canada. Fluency in English; French is considered an asset. A proven track record in new business sales of complex enterprise software solutions such as ERP, IWMS, EAM, SaaS, or comparable platforms. Experience working with large organizations involving multiple stakeholders and longer sales cycles. A self-starting and results-oriented mindset, balanced with a collaborative approach to teamwork and demonstrated success in developing executive-level customer relationships. Knowledge of the SAP ecosystem or comparable enterprise platforms is highly beneficial.

2026-1722 - Presales Consultant North America

Mon, 19 Oct 2026 22:17:06 Z

Category : Sales & Marketing - Sales/Presales Consultant
Contract type : Permanent
Position description :
As a Presales Consultant at Planon, you will work with enterprise customers to understand their real estate and facility operations needs and provide solutions using Planon technology platform.. You will partner closely with the sales team to support both new opportunities and existing customers. You will work across multiple industries and solution areas, including data centers and field services. You will also gain deep exposure to IWMS and smart building technologies. Within a growing North American team, you’ll have high ownership and visibility, with the opportunity to influence customer outcomes and grow your expertise in a complex, evolving domain. Planon is a market leader in IWMS and smart sustainable building technology, trusted by large enterprise organizations worldwide. You’ll join a collaborative, international company that values innovation, learning, and taking ownership. What you’ll do Present Planon solutions across IWMS, Facilities, Real Estate, GIS, BIM, IoT, and related domains to business, technical, and executive stakeholders Lead discovery sessions to identify functional and technical challenges and shape solution approaches aligned to customer processes Understand how customers use existing Planon solutions, drive adoption of core workflows, and remove barriers to value realization Deliver tailored on-site and virtual demonstrations focused on real-world customer use cases Lead and support Proofs of Concept and pilot initiatives, including expansion, new business, data center, and field service scenarios Capture and communicate product gaps and customer feedback to Product and Implementation teams to support continuous improvement Partner closely with Account Managers and Marketing, support RFIs/RFPs, represent Planon in customer engagements and industry events, and travel across North America Travel: This role includes customer and event travel across North America, typically around 30–40%, with flexibility depending on deal and customer needs.

You are someone who works comfortably with complex enterprise customers, takes ownership end to end, and operates effectively in a lean, enterprise focused environment. You bring: 2–5+ years of experience in Presales, Sales Engineering, Enterprise Customer Success or Solutions Consulting Experience leading discovery sessions and tailored demonstrations for complex, multi stakeholder enterprise environments Hands on experience with enterprise SaaS or complex B2B software, within IWMS, facilities, real estate, or asset centric domains Experience leading or supporting Proof of Concepts or pilots, including scenarios with operational complexity such as data centers or field services Strong communication skills with the ability to engage business, technical, and executive stakeholders A self directed, growth oriented mindset, comfortable learning new solution areas and taking ownership, with exposure to smart building technologies, integrations, or data driven environments accelerating ramp up

2026-1777 - Tender Manager EMEA

Mon, 19 Oct 2026 22:17:06 Z

Category : Sales & Marketing - Sales/Bid Manager
Contract type : Permanent
Position description :
Are you an experienced bid professional with a talent for leading complex international tenders? As Bid Manager EMEA, you will play a key role in securing high-value contracts across Europe by leading strategic bid processes from qualification through submission. You will work on complex opportunities across the Benelux, France, and Nordic regions, collaborating with teams across Sales, Legal, Finance, and Delivery to develop compelling, commercially competitive proposals. Your success will be measured through tender wins, strong stakeholder engagement, and your contribution to the company's commercial growth. In this strategic role, you will act as the central coordinator of the entire tender lifecycle, helping shape winning strategies, commercial positioning, and customer-focused value propositions. What will you do? You will lead bids from start to finish and be responsible for developing high-quality, commercially compelling proposals that align with customer needs and business objectives. Your responsibilities include: Facilitating and refining the go/no-go decision-making process and win strategy together with Sales and management Managing the entire bid process, including planning, governance, and deadlines Coordinating and aligning stakeholders such as Sales, Legal, Finance, and Delivery to create one integrated proposal Translating complex input into a clear, commercially strong, and persuasive customer narrative Defining win themes, positioning, and commercial choices, while proactively identifying risks and opportunities Improving and standardizing bid processes, templates, and bid libraries across Europe

You bring experience in bid management, strategic tenders, or complex commercial projects within an international environment. We are looking for someone who has: Experience managing complex tenders, bids, or strategic commercial projects. Strong project management skills and the ability to coordinate multiple workstreams simultaneously. Excellent communication skills with the ability to engage and align diverse stakeholder groups. The ability to make sound decisions and guide stakeholders effectively under pressure. Strong commercial awareness combined with analytical thinking and proposal development expertise. Experience working in international and cross-functional environments. Fluency in English and French. Dutch is considered an advantage.